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Pharmacy Help Desk Specialist
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Job Number:
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14332476
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Job Type:
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Full-Time
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Job Category:
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Pharmaceutical - Misc
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Company:
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Safeway Companies
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Location:
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Phoenix, AZ
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Date Posted:
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11/19/2009
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Travel:
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Become Part of our Corporate Team!
Accelerate your career by becoming part of an innovative team this is reinventing the retail industry.
Safeway's Corporate Pharmacy Department, located at The National Services Center in Phoenix, AZ (85027), has an opening for a Pharmacy Help Desk Specialist.
Qualifications:
High School diploma.
Familiarity with pharmacy operations a plus.
Pharmacy Technician experience.
Proven record of providing superior customer service.
Prior experience supporting computer applications.
Prior heath care industry experience.
Proficient in Microsoft Office (Excel, Word, Access).
Excellent communication skills.
Ability to remain calm and courteous when supporting store personnel.
Strong follow-through skills with focus on problem resolution.
Ability to facilitate problems with strong ability to gather pertinent information.
Responsibilities:
Provide assistance to retail store pharmacies to resolve pharmacy application problems and related questions.
Determine whether problems are software or hardware related. Escalate to Safeway self-maintenance organization as needed.
Assist pharmacies in determining whether specific managed care plans are accepted by Safeway and the proper processing of those plans to ensure payment.
Serve as a liaison between pharmacies and third party administrators or claims processors to resolve problems with customer prescription eligibility.
Service to store includes flexibility in shift schedule to include nights and weekends.
What you can expect
Great Pay.
Professional and career education programs.
Medical, Vision and Dental Plans.
Paid vacations and holidays.
Corporate Brands Employee Discount.
401(k), retirement benefits and Employee Stock Purchase Plan.
Health and welfare benefits.
Leisure time activity discounts.
How to Apply
Interested candidates are encouraged to submit a resume by visiting www.safeway.com/careers. Please refer to Requisition PHAR98665. Click on Create Profile.
Diversity
We recognize, celebrate, and benefit from the uniqueness of each employee and customer. We value, respect, and support these differences, in our workplace. We strive to reflect this diversity in the communities we serve. To learn more about Diversity and Safeway, visit www.safeway.com.
Please no agencies and/or recruiters.
AN EQUAL OPPORTUNITY EMPLOYER
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