JOB TITLE: Certified Pharmacy Technician
REPORTING RELATIONSHIP: Pharmacist in Charge
POSITION SUMMARY
Under direct supervision of a registered pharmacist, prepares, packages, and distributes medications; performs clerical duties related to the operation of a pharmacy; and performs other related duties as required.
ESSENTIAL ELEMENTS OF THE JOB
- Selects drugs from stock for preparation; counts, pours, or mixes pharmaceuticals; places pharmaceutical products in appropriate containers and affixes labels to containers; packages and repackages pharmaceuticals to other clinics
- Monitors prescription inventory for expired pharmaceuticals that must be returned to manufacturer
- Receives prescriptions and obtains information from patients at pharmacy window to determine insurance eligibility; using a computerized system, enters prescription data to create a patient profile
- Answers telephones and takes messages for patient refill requests and related pharmacy business
- Helps to maintain the pharmacy in a clean and orderly condition
- Provides excellent customer service to all patients and medical professionals via phone or in person
- Ability to preserve confidentiality of protected health information (PHI)
- May be assigned to maintenance of pharmacy filing systems (hard copy, signature logs, invoices).
- May be assigned to prepare and track delivery instructions and invoices to assist delivery staff and common carriers responsible for home or office delivery
ESSENTIAL SKILLS AND EXPERIENCE
- High School Diploma or Equivalent
- National certification and state licensure current and in good standing
- A minimum of one year of retail pharmacy experience preferred
- Professional demeanor and courteous attitude
- Knowledge of basic computer operations
- General knowledge of pharmacy laws, practices and procedures
- Knowledge of brand name drugs and their generic equivalents
- Knowledge of common medical terms/abbreviations and pharmacy calculations
- Knowledge of insurance and third-party billing systems
- Must be able to stand for long periods of time and work in front of a computer screen
- Possess a professional appearance and excellent interpersonal communication skills
- Must be able to prioritize and work in a fast paced environment
- Ability to respect confidentiality of patient data
TYPICAL WORKING CONDITIONS
· Typical day is based on eight hours in pharmacy setting
· Some traveling may be required to assist other pharmacies that are short staffed
· The majority of the day consist of standing for long periods of time
· All completed work must be checked by a licensed pharmacist
|
