RESPONSIBILITIES OF THE POSITION:
- Provide excellent customer service by building and maintaining customer relations
- Perform functions related to managing and operating a pharmacy in a retail environment
- Performs prescription accuracy check and approval on processed prescriptions; ensure the correct drug is with the correct patient, with the correct directions, in the correct dosage and package for each prescription.
- Total shift production may include up to 1,000 scripts on a heavy volume day
- Assist Technicians and Clerks with script questions
- Verify all work of the techs and clerks-8 point check
- Maintain work flow and quality control methods, and know how to perform all the functions within the Pharmacy
- Contacts Physicians regarding questions or problems with scripts and verifies and documents information accuracy with the Physician
- Assists in managing production efficiency thru use of labor schedules
- Maintains quality assurance and accuracy of product assembly-Answer recalls
- Manages inventory according to seasonal & budgetary requirements
- Assists in new partner training and Partner readiness/competency
- Submits 3rd Party Sales and assists in correction of 3rd party rejections
- Verify "Return To Stock" is performed
- Assists in checking in Central Fill orders and filing invoices
- Perform drug utilization review
- Provide patient counseling on all new prescription orders
- Provide a caring environment for our patients
- Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA
- Assist in conducting biannual inventory or controlled substances
- Ensures that the department abides by Texas State Board of Pharmacy (TSBP) and Federal (DEA) regulations
- Ensures that environment is clean and safe for both partners and patients
- Supports All Standard Operating Procedures (SOP's) and New Initiatives (Central Fill, Generic Optimization, Revo etc.)
REQUIREMENTS FOR THE POSITION:
- Bachelor's Degree (of Science in Pharmacy or comparable experience)
- Texas State Board of Pharmacy Certified
- Must renew license every two years and must maintain continuing education credits
- Required to maintain certification
- Schedule will involve overnight shifts
- Demonstrated leadership ability
- Good communication and organizational skills
- Precision oriented
- Understanding of computer hardware and software
- Proficient in Microsoft Office products
- Strong problem solving and analytical skills
- Ability to successfully manage multiple tasks in stressful situations
- Must be able to work rotating shifts to include weekends; must be flexible to the needs of the business
- Must complete H-E-B's 80 hour orientation training under supervision of Pharmacy Development Manager/Pharmacy Manager
- Must complete H-E-B company Total Store Orientation training
- REVO 501 & 502 training
- HIPAA trained
- Function in a fast-paced, retail, office environment
- Lift up to 20 lbs on a regular basis -Stand and/or Sit up to 12 hrs
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