Company Overview At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Responsibilities Scientific Experts (SEs) have special needs for in-depth and cutting edge information, because these health care professionals design and implement novel research and educate colleagues and students. The Medical Liaison (ML) program is specifically designed to meet these needs through a field-based group of medical professionals with deep content knowledge about Lilly and competitor products and current issues in the therapeutic areas they represent. The ML also gathers feedback and insights from SEs, to better inform Lilly’s research and potentially influence overall strategic direction of the company. By providing answers that matter and facilitating scientific exchange between industry and the academic community, the ML’s have the opportunity to shape the future of healthcare with needed information that addresses important clinical and scientific questions.
Territory: Massachusetts, Vermont, New Hampshire, and Maine, with the primary amount of time spent in Boston.
Develop mutually beneficial relationships with external clients and internal business partners:
The ML will spend between 70-80% of their time devoted to developing relationships and interfacing with external clients –SEs/educators/investigators- within a defined geography. The ML will serve as the major representatives of Lilly for these health care professionals, providing deep and advanced disease state and product information as well as facilitating the work of the SE when it aligns with Lilly's mission. An important aspect of this work will be to connect the SE with other Lilly resources (e.g., Outcomes Research, Discovery, Scientists, Clinical Research Physicians,) whenever appropriate. The ML will be the primary point person liaising between Lilly resources or internal business partners (e.g., Clinical Research Physicians, Medical Information Associates, Corporate Medical teams). They will also report clinical insights and unanswered customer questions they have received from external SEs to the medical and brand teams.
Understand and effectively communicate current scientific knowledge:
The ML will be required to maintain their technical expertise within a therapeutic area to engage in deep scientific discussions with SEs. The ML will be expected to engage in continuous learning within the therapeutic area they represent. They will attend appropriate scientific meetings, conduct routine literature searches, and will be expected to communicate regularly with each other to assure that the entire group benefits from individual learning whenever it is relevant. As a result, the ML will establish themself as a reliable, trusted, resource of accurate, up-to-date, medical and scientific knowledge requested and desired by their clients. They will respond in a timely way to personal or electronic inquiries with any available information which may include reprints or posters, medical letters, literature citations, access to internal and external experts, slides and other teaching-related material.
Effectively manage administrative activities:
The ML job entails not only scientific and customer expertise, but also requires the ability to understand and effectively utilize approved resources to fulfill administrative, procedural, and legal requirements in order to address the customer needs. These activities may include proficiency in computer skills and database entry (VEEVA, LillyNet, S5, Microsoft Office, Ovid,), continual compliance of all procedural requirements of the role (i.e. good documentation practices, standards and procedures,) and appropriate utilization and best practice sharing of available resources
Basic Qualifications •Advanced degree in health sciences (MSN, PharmD, M.D., Ph.D. in a medically related field) required with 5 years of relevant clinical or therapeutic area experience desired or a combination of 5 years clinical experience and phamaceutical industry experience. Bachelors level degree in health sciences (RN, RPh, PA, Certified Diabetes Educator, NP, etc.) considered if 8 or more years clinical and/or medical information experience in relevant therapeutic area is present.
•Qualified candidates must be legally authorized to be employed in the United States. The Lilly OBU does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Additional Skills/Preferences •Intellectual curiosity and intelligence about the field of science/medicine for which they are responsible.
•Highly motivated and capable of comprehending large amounts of scientific content which is then communicated in a clear, concise fashion.
•Significant direct experience in servicing customer needs for complex information.
•Understand clinical environment and demonstrate ability to communicate with cross-funcitonal clinical teams.
•Demonstrated ability to work with often demanding or difficult clients.
•Significant experience and success in self-managing priorities and multi-tasking projects.
•Strong teamwork/interpersonal skills.
•Advanced presentation and computer skills with expertise in literature identification and evaluation.
•Significant experience in professional networking with positive mutually beneficial outcomes.
•Experience in field-based environments highly valued.
•Familiarity with the academic community and the medical research and medical education process highly valued.
•Effective verbal and written communication skills.
•Strong interpersonal skills, including capability to engage in professional relationship building and networking.
•Position requires ability to travel up to 60%, as well as work 4 to 6 weekends a year.
Additional Information •The position is field-based with upwards of 60% required travel (car and plane) to manage assigned geography. Applicants should have access to large hub airport. Ability to use field-based electronic or other communication tools for all aspects of job is critical. Geographic locations include Northwest, Southwest, North Central, South Central, Northeast, and Southeast.
•Preference will be given to those applicants with oncology clinical experience, including physicians, nurses, nurse practitioners, and pharmacists with experience working with patients in a hospital or outpatient clinical setting.
•Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status